Setting up a medical alert system might be a no-brainer for tech-savvy millennials, but senior couples and elderly residents could struggle getting everything in working order. The first step involves the assessment of the resident’s needs. If they spend most of their time at home then a basic model will do, but if they live an active life and leave the building often to go jogging or visit their friends, then perhaps they would be better suited to a more mobile system or an on-the-go unit.
Setting up the System
Let’s jump to shredding the papers and revealing the contents of your order. Other than the necessary accessories, inside you’ll find a manual and the warranty. Because nowadays all medical alert systems are designed with a ‘Do It Yourself’ mentality, there is typically a step-by-step tutorial in the booklets, too. In most cases the process involves plugging in the base station into a power outlet, connecting a landline or VoIP cable and then testing it.
The testing process involves a call to the monitoring headquarter, informing the agents about the test. Otherwise a false alarm is produced, which some companies charge a fee for. After the monitoring agent put the account into ‘test mode’, trigger the alarm by pushing the button. In case a clear contact is established, the product works perfectly.
Mobile GPS buttons add an extra step to the setup, and there may be an activation fee that must be paid to launch the device. Mobile buttons must be placed in their respective cradle charger. If it fits, the station illuminates a button. The button must be charged a bit before it can be turned on. Then repeat the same testing as seen with the landline version.
The top medical alert companies have well elaborated instruction manuals, tutorial videos and other means of guiding you through the process of completing the setup of the system. It’s important to mention that the customer support is eager to offer help over the phone, and some companies are willing to send out professionals to do the installing – for an additional fee, of course.
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Best Medical Alert Systems of 2020
|Editor's Choice 2020|