A medical alert system is often described as a safety net, a peace of mind for family members and independence seeking seniors). In technical terms, the system incorporates three important aspects: a wearable help button, the base station and a monitoring team.
As such, a medical alert system is more than just the equipment itself; it’s a complete installment consisting of the hardware and the 24/7 professional medical and security monitoring service) provided by a medical alert company to ensure the elderly user is being looked after throughout the day.
The small help button sends a distress signal) to the base station after a single press. The home station receives the signal and automatically dials the medical alert company’s monitoring central through a landline, VoIP or cellular connection. When the monitoring agent) is alerted, they then call the user through the phone or the base station (if it’s fitted with two-way communication)) in order to assess the emergency. If the situation calls for it, they dispatch an ambulance) – providing a quicker response to the event.
These features are shared among all medical alert systems, but each provider presents additional benefits and features, such as fall detection pendants, medication reminders, on-the-go stations, mountable wall buttons, environmental detectors and more. Personal emergency response systems (PERS) is a term often used to refer to medical alert systems, as they also provide assistance to the senior in case of a home intrusion, fire, flood or any other emergency that may occur in their home.
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