- Anomyaly monitoring
- Intelligent help button
- Affordable payment plans
- Certified monitoring
- Low-key website
- No means to order online
- No detection system
- Must pay for replacement
QMedic was founded by aspiring and bright healthcare professionals who want to take an innovative, new spin on the personal emergency care. Their system consists of a dependable in-home console with landline and VoIP capability, and a unique help pendant or wristband that is monitoring your activity and allows you to warn you of your failing health so that appropriate help can be summoned in time. It is waterproof and very durable, thus users can wear it all day. The call center employs UL certified operators who handle incoming emergency calls 24/7 with fast routing of calls to specialized emergency services and relatives. QMedic works with short-term agreements that offer protection starting from $20 per month. The cancellation is free, and you are given 30-day risk-free period to try the system.
According to recent studies, more than two thirds of emergency interventions would have been avoidable by sensing the weakening health of the elderly. Early interventions and clever assessments of situations draw a line between life and death. The anomaly detection feature of QMedic’s help button is always keeping an eye on your well-being, accurately monitoring your status while sleeping and doing your everyday chores. An alarm signal can be initiated either automatically or by pushing the button manually. This will connect you to the company’s call center in less than 30 seconds, and then professional operators will get in touch with you.
The monitoring service provided by QMedic is certified by the Underwriters Laboratories, a clear recognition of their professional approach toward emergency handling. The staff is experienced in the field of medical alert care, and knows how to analyze the situation in the shortest amount of time. After the operator determines whether emergency services are needed to be summoned or not, they take the appropriate actions. You are entitled to personally instruct them to contact your relatives before or after 911 is contacted. If your condition can be treated with a minor intervention, then the operators will speak only with your caregivers. You should note that as a QMedic subscriber you have the ability to register an account and upload the contact information of all the people you wish to reach out to in a dire situation.
QMedic treats every case as a call for help. If you are unable to speak after pressing the button, or the operator cannot hear you, the first thing they do is call you over the phone. If it’s unsuccessful, they contact your family or neighbors to check on you. Don’t get nervous even if you push the help button by accident: just tell the operators that it was a false alarm, they will be broad-minded about it.
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QMedic’s base unit is purposefully made to guard you around your house. It is equipped with advanced two-way communication, which is able to cover every inch in your home. This means that even if you are one or two rooms away, your call for aid will be heard by the operators. The console has a wide connection range with the help button, extending to the garden or front yard as well. Alternatively, an emergency call can be initialized from this unit too by pressing the button on it.
Intelligent Help Button
QMedic’s stance is that reacting to an emergency is just not enough; vigilance is a key part in preventing serious medical issues. Elders and homebound people recovering from serious injuries are often vulnerable to accidents and sudden illnesses. Relatives do their best to check on them, but constant supervision is often impossible. Realizing the importance of this, QMedic put all of its effort in creating a unique solution to the problem. Their emergency help button is capable of more than just connecting you to a monitoring station. It has a proactive function that is watching your movements and daily patterns.
When it deems that you are more passive than usual, it automatically alerts the operators to check on you. This way you can count on help even if you are unconscious, unable to move or lay on the ground after a fall. The help button comes in the form of a wristband or pendant capable of communicating with the console from up to 1,000 feet. It is completely waterproof, and the long-lasting battery doesn’t need to be charged so you can wear it all day and night, maximizing its potential.
Ordering the QMedic alert system is only possible over the phone. After your chosen product is shipped to your home, you can set it up yourself in less than 10 minutes. The process is really easy, and no tech savviness is required. All you have to do is simply attach the corresponding wires to the base unit, then plug it into the power outlet and the landline. If you ordered a VoIP version, then an internet cable must be connected instead of the landline. In case a prolonged blackout occurs, you still don’t need to write the system off, as the built-in backup batteries provide extra energy for an additional 8 hours.
QMedic- Revolutionizing Home Health for Seniors
QMedic doesn’t have standard prices laid out through its website since it customizes each subscription the moment you inquire about the system over the phone. The company encourages you to contact them over the phone or shoot them an in-system message marking all the pre-given topics you want to hear more about.
The pricing strategy is based on a mix of short-term and long-term agreements, entrusting you to choose the plan that fits your needs the most. There are month-to-month, quarterly and annual billings available. Favoring the shorter agreements allows you to have a firm grip on the flow and duration of the medical alarm service, while opting for a longer period offers a bigger discount on the total amount of money you spend protecting yourself. The month-to-month plan costs you $30 per month, the quarterly billing option has a slightly reduces price of $25 for one month, while the annual payment plan offers protection for only $20 per month.
QMedic doesn’t force its product on anyone, and gives subscribers time and freedom to consider the deal. You are free to cancel anytime you want, and no fee will be charged on your behalf for doing so. Leaning towards the annual commitment doesn’t absorb your unused months of service upon cancellation either, as any money paid in advance will be refunded for you. All payment plans grant subscribers a 30-day trial period. If you gave QMedic a try, but aren’t convinced, you can request a full refund from the company. But be aware that your account will be suspended only after the equipment is sent back. Lastly, in the rare occasion you damage or lose one of the components of the system, such as the base unit or the help button, you must contact the customer service and order a new one, and the cost of the new item will be charged on your account.
QMedic relies heavily on its customer service, as their website doesn’t show much in-depth details besides the promotional material. If you seek information about their service, you are most likely be forced to call them over the phone to learn more about their pricing plans, or the actual use of the help button. Alternatively you can look up some answers in their FAQ, but it isn’t displayed upfront. QMedic isn’t rated by the Better Business Bureau at the moment. The company also lacks proper presence on social media sites, as they their Facebook page has been inactive for quite some time.
QMedic took a fresh approach toward personal emergency care by putting great emphasis on a system that monitors the carrier’s status in non-emergency situations too. Having a tool to predict the failing health of the user is a great way to react in time and prevent the intervention of emergency personnel. Although the service lacks any form of detectors, like fire or fall detection, the anomaly monitor in the help button can take their place, as it alarms the UL certified call center automatically. The base unit has a great range and two-way voice capability, which is always a much-welcomed feature. If you are looking for a medical alert system that offers innovative technology for a reasonable price, QMedic may be a good pick for you.