- Innovative safety watch
- Smart sensors
- 1,500 feet range
- Easy to use
- One year commitment
- Lack of two-way communication
- High-cancelling fee
- One-time equipment charge
Being an innovating force in the personal emergency response world, Lively completely reworked the concept of senior monitoring and the help button. After jettisoning the bothersome base unit in favor of a simple hub, they now also provide an intelligent safety watch that is waterproof, displays time and reminds you about your medication. With a range of up to 1,500 feet and a fashionable look, Lively’s safety watch is a proper fit for the more active senior. The offer includes four sensors that monitor the user’s daily routine through the usage of common appliances. The company’s monitoring center is certified by Underwriters Laboratories and received Five Diamond Certification from the CSAA. Lively’s service is available for a cost as low as $27.95 a month, coupled with free shipping and zero activation fee. You can test drive Lively by making use of their generous 60-day trial period.
Lively subscribers receive access to a 24/7 emergency service where UL certified operators are ready to offer help. When pushing the button on your safety watch, it forwards a signal to the central station, where the operators will call you over the phone to check on your status. After assessing the situation, they dispatch local emergency services and keep the person in need company while help is on its way. At that time you can also instruct the operator to contact your relatives or neighbors to rush to your aid or meet you in the hospital.
In-Home Activity Monitoring
Your relatives can’t help but worry when you miss their phone call, or forget to take your medication. Lively’s solution for this is a passive monitoring system, which consist of four passive sensors that you can attach to the surface of appliances used on a daily basis. Lively recommends putting one on the refrigerator door and one to be stuck to you medication dispenser, as food and medication are crucial factors in an elder’s life. These sensors record if the surface they are attached to is being used or not, thus allowing the system to determine whether you regularly eat or not, without watching you with cameras.
Online Dashboard and App
Constant monitoring is a fine thing, but feedback is worth nothing without a proper way to evaluate it. The online dashboard is more useful for your caregivers and family members rather than for yourself. The “At-A-Glance” dashboard is accessible through a web browser or downloadable as an app for iOS and Android devices. It summarizes all the data gathered by the medical alert equipment in the senior’s home on one page. Your relatives can reassure themselves about your safety with just a quick glance, as all information is displayed starting from the status of the system, the number of steps you made in the last days, and most importantly: whether the activity sensors detected any anomaly or not.
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Lively’s safety watch is the next step in the evolution of emergency help buttons. Other than sending a distress signal to the monitoring station, it is armed with numerous features aiming to put your mind at ease. Being true to its name, the safety watch can be worn around your wrist only and displays the actual time. It is completely waterproof, so you don’t need to give up on it when washing the dishes or taking a shower. A reminder can be scheduled to notify you to take your medication, and the built-in step counter is a useful addition if you wish to go jogging or maintain a sporty lifestyle.
Lively’s system doesn’t include a home console, and the safe watch operates by connecting to the base hub instead. In one hand, this relieves you from staying close to a home unit that occupies way too much space anyway, and a pain to position right. On the other hand, you aren’t able to communicate through the safe watch, and can only request a recall from the central station by pressing the help button. In case of an emergency where you can’t reach out to the phone, valuable time may be lost on crucial moments. In addition to this, Lively’s safety watch currently isn’t capable of detecting falls yet, further degrading its use as a reliable medical emergency button.
Activity Hub & Sensors
Peace of mind means a lot more than just having a handy button around to summon the emergency services. Surrounding yourself with cameras and other actively monitoring devices is not an option either, as it makes you feel your privacy is invaded. That’s why Lively come up with an innovative idea to grant you protection while reassuring your relatives. Lively’s activity sensor is a little guardian you can attach to a door, drawer or pill bottle. It senses when the item it belongs to is being used, lifted or pulled. Placing them cleverly around the house they can create a map of your daily routine. There are times when you may be unable to reach for help, and in this case your family can notice the problem from the absence of your daily feedbacks.
The Lively system can be conveniently purchased on the website or by calling. Your order will be shipped to your home without any extra fee on your bill. After receiving your package, you are just a few simple steps away to have your safety net installed. The setup process was made to be easy, so elders without tech know-how or mechanic skills can do it themselves. First, you have to plug the main hub into the power outlet. Then stick the sensors on their desired location, put the batteries into their socket in the safety watch and seal it tightly. And lastly, you need to register your system online by entering your unique code included in the setup guide.
Lively provides its customers a versatile pricing plan that includes favorable benefits and some heavy fees, too. It is worth mentioning that subscribing for the service provides more than just a regular medical alert help button. The safety watch has many features that show similarities to other smart tools like medication reminders and a step counter. You also receive four activity sensors that are unique in the personal emergency care world.
The system can be ordered with three different service plans. Other than the “pay-as-you-go” monthly plan, you can choose to receive your medical system’s bill on a yearly or two-year basis. Devoting yourself for a longer period is not without its perks: the longer the payment plan, the more money stays in your wallet. Although the shorter month-to-month agreement is more flexible and more manageable, it’s important to mention that you must commit yourself for a year when subscribing to Lively’s service. This means that in case you are cancelling before the one-year commitment ends, a $99 fee must be paid. This long-term commitment may sound grim at first, but keep in mind: Lively offers a two-month trial period to experience their service. During these 60 days you are able to send the equipment back and get your money refunded. The pay as you go billing plan costs you $34.95 per month, the annual plan start from $29.95 per month, while the longest two year plan has the lowest price of $27.95 for a month.
No matter which plan you choose, you are entitled to enjoy a free month: your initial 30 days of service won’t be taken into account. In case something happens to your safe watch or sensors, you can return them to the company for a replacement thanks to the one-year warranty that is also included in the deal.
The A+ rating from the Better Business Bureau is the hallmark of Lively’s stellar customer service that is available over the phone and via email. The ergonomic design and colorful nature of the website makes it easy to browse for information. Besides instructions and helpful guides, you can watch videos about the main aspects of the system. The online shop section is simplified too, so you can complete your order in two basic steps. If you are looking for prospering offers to start ensure you start on a good footnote, then subscribe to Lively’s newsletter or follow them on Facebook and Twitter, where the company regularly announces fresh news and deals.
The innovative devices offered by Lively provide a unique service you cannot experience anywhere else. Lively has something up its sleeve to ease the soul of both you and your family. The passive monitoring sensors provide infallible feedback on your daily routine, while the safety watch incorporates numerous features, such as step counter, medication dispenser, and medical alert. It also has switchable bands, ensuring that the wearer is stylish in every occasion. That said, the safety watch itself does miss a two-way voice functionality to speak with the operator and it still misses fall detection and smoke, CO detectors. This implies that in an emergency you still need to be around a phone to answer the operator’s call.