When it comes to aging in place independently, nothing is better than getting a medical alarm system. By providing a monitoring team ready to assist 24/7, both seniors and their family members can rest assured that help will be provided if an accident happens. However, selecting the best medical alert service is no easy feat, and since it's such an important decision, you want to make sure you get the right one off the bat. LifeStation and Medical Alert offer best-in-class medical alert systems, but they provide their services in their own way. So, which one corresponds to your needs the best?
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Created in 1977, LifeStation provides certified around-the-clock monitoring services allowing you to choose a care specialist who will be in charge of the senior's wellbeing with an impressive average response time of 20 seconds. Depending on the situation, the care agent will either call for an ambulance or contact one of the senior’s contacts before waiting on the line until assistance arrives.
There are two types of equipment available: an in-home station and an on-the-go device. The former's price starts at $21.95 per month and comes with a waterproof medical alert pendant that works within a range of 500 feet. The latter costs a little bit more – starting at $37.95 per month – but it's the perfect solution for seniors still active in their communities. The lightweight device works anywhere within AT&T coverage and comes with built-in GPS, which allows agents to help anyone who can't pinpoint their exact location and family members to check on their loved ones’ location via SMS. Fall detection and lockboxes are also available, though paid separately.
Medical Alert was created in the same year as LifeStation and also provides an excellent medical alert system. The monitoring team works 24/7 and is always ready to answer all types of distress calls. Depending on the situation, the care agent may call for an ambulance or reach one of the senior's pre-selected contacts and will stay on the line to comfort the troubled senior until help arrives. Agents are also available to answer in non-emergency situations, allowing seniors to ask for help when feeling confused, in need of medical advice, or lonely.
Like most of the competition, Medical Alert provides equipment for both in-house and on-the-go. The former comes with a neck and wrist buttons that the senior can wear, and you can add fall detection for $10 extra. On top of the wristband and necklace, the mobile system also provides a carrying case where you can save all of your equipment and GPS tracking. Users and caregivers can get the Medical Alert mobile app, which provides instant push notifications when the senior uses the service, a way to connect with a care agent automatically, and tracks the mobile device's location. Prices start at $18.29 per month, and the company offers free shipping and a lockbox in its annual contracts.
LifeStation and Medical Alert are two medical alert service pioneers, and both provide excellent systems. When it comes to the service itself, you can't go wrong either way. However, there are a few aspects that place Medical Alert as the front runner. Pricing-wise, Medical Alert is more affordable than LifeStation for both the in-house and on-the-go devices. Not only that, but the service is also a bit more comprehensive, as it comes with a helpful mobile app that caregivers can use to check on their loved one. That being said, both companies provide a 30-day money-back guarantee, so if you're still unsure of each one to get, you can always try both of them for a month with no strings attached.
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