- Fire, CO and fall detection
- GPS tracking
- Two-way voice communication
- Mobile app with useful features
- Lack of extra accessories
- No medical records kept on file
“When you are alone, you’re vulnerable” this is the main principle ADT had in mind when it established its medical alert system. The company determined to present the opportunity for your loved ones to maintain independence in a safe and secure environment, whether at home or away. To accomplish this goal, they developed a versatile list of home base monitoring units that are capable of detecting any kind of in-home threat. Their On-The-Go Emergency Response System is their latest cutting edge system complete with fall detection and the latest mobile and GPS technologies to call for assistance from anywhere, even when away from home. They also trained their operators to response as fast as possible, always dispatching the right help. With its dependable monitoring service, customer-centered approach and competitive prices starting from $27.99 per month, ADT Medical Alert Systems earned its rightful place in the medical care world.
ADT offers more than just home security and automation for which it’s best known with most people today. With ADT Health, it also offers medical alert solutions that provide 24/7/365 monitoring services catering to your aging loved ones. Calls for help are received by well-trained, helpful security professionals in the customer monitoring center. Depending on the situation they will notify local police, fire department or emergency personnel and dispatch professional help to aid seniors in need. These centers are located nationwide, so no matter where you live in the USA, there is always help within your reach. Your calls are forwarded on a secure communication link, ensuring privacy and constant connection without any interruption.
ADT takes pride in using the most advanced technology, providing the fastest response time possible. ADT Medical Alert units are equipped with state of the art threat detection that shields you loved ones from a wide range of emergencies. The monitoring systems are capable of sensing fire, smoke and carbon monoxide leaking. The monitoring center can be also contacted in case of home intrusion. The first line of defense when it comes for emergency handling is the personal help button. It is connected to the two-way intercom, thus the problem can be personally described after pushing the button. The help button is 100% waterproof, and can be worn as a pendant or a wristband, depending on the user’s preference.
According to professional studies, one out of three older adults aged 65 or older fall each year. To answer this pressing problem, the company developed a lightweight pendant that accurately determines whether or not a fall has occurred. This process is doesn’t take more than a minute and it is completely automatic – no manual signal is needed from the carrier. This way the elderly can count for the help to arrive even in an unconscious state. However, the fall detection pendant is only available with the Medical Alert Plus and On-The-Go systems.
ADT has a complete portfolio of emergency response solutions that includes a wide variety of versions designed to focus on different aspects of everyday life of all users. ADT’s hardware is very sturdy and built to last. Each of the emergency buttons is waterproof so the user doesn’t have to remember to take it on and off when taking a shower or bath.
Medical Alert Basic
The Medical Alert Basic system includes a waterproof pendant or wristband that has the emergency help button. They connect wirelessly to a base station equipped for two-way communication to the monitoring center. This system requires a traditional phone line and has a convenient 300-foot range that covers literally every inch in the home. The base unit also boasts a high/low temperature sensor and a backup battery to guarantee protection even when there’s a power outage.
Medical Alert Plus
The Medical Alert Plus unit is still an in-home version but has additional enhanced capabilities, providing greater room for everyday activities. First of all, it doubles the possible range between the help button and the base unit to 600-foot, so the users can freely tend the garden or sunbath to their hearth’s content. It also offers wireless capability, eliminating the need for a landline phone line. The Medical Alert Plus can be used with ADT’s smart fall detection button that calls for help even when the carrier is unable to push the emergency button on the pendant.
On-The-Go Emergency Response System
Last but not least, there’s the company’s newest and most ingenious product: the On-The-Go Emergency Response System incorporates all the advantages listed below and add new ones. As the name indicates, this light, portable, and mobile base unit version provides a safety-net both inside and outside the house, so elders can take their faithful protector with them when they go on a vacation or visit their relatives. This system is equipped with GPS capabilities and can pinpoint a user’s location anywhere, anytime. It also comes with a power cord and mobile carrying case
It is worth mentioning that ADT provides a mobile application called MyADT that is available for Android and iOS devices. MyADT adds the possibility for the relatives to check their older relative’s alarm activity or manage the emergency call list.
ADT’s medical alert systems can be easily ordered from the company’s website, where they also provide options to compare the products or submit a question. Setting up and operating the equipment is self-explanatory, but you can always contact the customer support over the phone on 800.588.2159. You should note that the mobile application comes handy when tech savvy elderly wish to spare themselves from the massive amount of document papers and simply check their statements on a smartphone. This way you can also order ADT yards signs to inform other people about the protection system.
ADT offers a very straightforward pricing for its various products. All three above mentioned versions have their own costs and features, but they also share similar benefits. The activation fee for an ADT Medical Alert Basic, Plus, or On-The-Go Emergency Response system is $0, and the shipping of your system is free of charge as well. For an additional fee, you may request professional installation for the in-home systems. In case you wish to protect more than one person with the ADT Medical Alert Care systems, additional waterproof pendants and wristbands can be ordered for additional fee. This applies to the fall detection too.
ADT services can be ordered either by phone on the toll-free number 800.660.7582 or from the company’s own webshop. When choosing the first option, you will soon receive a call from one of ADT’s staff who offers help and advise on the best offer. There is also an option for online ordering, where you can add additional help buttons from a list and decide their design and color.
Unlike most medical alert services ADT Medical Alert works only with short-term payments. This means that there are no annually or quarterly billings, just month-to month subscriptions. This holds several benefits: you can personally plan the length of your subscription, and don’t have to worry about unused fees after cancellation. This option also guarantees a price lock, so no changes will occur after accepting the offer.
ADT handles its customer information service in a very secure manner. They provide a deep insight regarding their services on their website, where you can also get in touch with them via email or call the toll-free number 800.381.0561 for more information. If you wish to receive further help about their products: consider requesting help or download the mobile application “MyADT” which also lets you manage your account’s settings. For those who are adept social media users, ADT has a Twitter account where you can submit your questions and quickly receive an answer.
The ADT Medical Alert System is a perfect choice for those, who are searching for a simple yet all-out protection for their aging relatives. Even though there are no extra features like medication dispensers or a mountable lockbox, the medical alert system itself monitors every threat situation an independence seeking elderly may face. With the wireless or on-the-go units, they will be watched over even in the garden or when they go for a trip. During an emergency the monitoring center stays collected and quickly dispatches appropriate help. The monitoring equipment is durable and easy to handle, but you can rely on professional help to install the system if necessary. Not to mention that ADT is reachable everywhere via its mobile application. No matter what kind of problem you or your family member may face, ADT Medical Alert System will always be on your side.