- Many equipment options
- Accurate fall detection
- Mobile unit
- Lifetime equipment warranty
- Advanced units have activation fee
- Doesn’t feature smoke/CO alarm
Alert1 offers medical alert systems that allow the elderly to live independently in their own homes ever since it was founded in 1988, and has since been serving over 200,000 families. They are committed to providing reliable, life-saving devices and support in all 50 states. The company operates a 24/7 monitoring system certified by Underwriter’s Laboratories that is capable of assisting seniors in over 50 languages. There is a standard and a mobile medical alert unit available, and there is a version of the waterproof help button that has fall detection with highly accurate sensors. The company boasts a combined “bundle” offer, presenting an on-the-go home unit, complete with a fall detection and mobile button. Alert1’s additional benefits include free matching services for a spouse, monthly automatic system testing, a 30-day money back guarantee and competitive monthly fees with discounts for quarterly and annual plans. Alert1 offers elders stable protection service starting from $29.95 per month.
Alert1 has a 24/7 medical alert command center that receives signals sent from an emergency call button to the monitoring console. As soon as you alert them, they respond and remain on the line with you until help arrives in an emergency. They operate multiple monitoring centers in the United States so that, in the event of a natural disaster, a center will always be able to respond to your alert. These CSAA Five Diamond Certified centers are subject to independent, random inspections and they are also UL certified.
With US-based, English speaking operators and constant access to interpreters who are qualified in 50 other languages, the Alert1 monitoring center is prepared to respond to any incoming alert. Not only does the Alert1 system reassure seniors with certain chronic conditions, but it could also help them identify the type of emergency service they require in a particular situation, such as medical help, police, fire services or simply a friend. The Alert1 system provides help in emergencies of any kind, including falls, chronic conditions, home intruders and general assistance requirements. Additionally, nationwide coverage is provided for a companion, free of charge, with unlimited calls and constant care, as well.
The company wasn’t among the first providers to offer emergency buttons with fall detection, instead it chose to perfect the technology before making it available to its customers. After years of research and testing, Alert1 has one of the most accurate emergency buttons that register falls by its carrier with an amazing accuracy. The button works with any of the monitoring units available and operates within a 400 feet range from the base console. The small and convenient pendant is waterproof too, so it’s wearable under the shower, where most falls occur.
The standard Alert1 Home Medical Alert System includes a base station and remote emergency buttons in the form of a small and completely waterproof lanyard and wristband. The buttons connect wirelessly to the system’s base from a distance of up to 600 feet and instantly contacts a monitoring center when activated. The built-in voice extender enables a crystal clear communication between you and the operator, even if you are speaking far away from the console. The base stations are programmed to perform monthly self-diagnosis to check performance of the system.
Besides the regular Home console, Alert1 developed a Mobile Medical Alert System too. It’s a small button that offers all the comfort of a home unit, but the wireless characteristic allows the user to shove it into a pocket or case while traveling or going into town. The GPS location tracking makes it convenient for the operators to pinpoint the carrier’s position, and forward the coordinates to the dispatched rescuers. It is also worth mentioning that the mobile unit has an updated version with added fall detection capability. It is still a wireless pendant, but it’s just slightly bigger in size.
For seniors who are looking for full freedom, Alert 1 has a special offer in store. The Home + Mobile + Fall Detection is a package featuring all three different types of medical alert buttons. The backbone of the system is an on-the-go unit with a mobile alarm button that can be rested and recharged using the base station. This way, elderly can carry around the emergency unit with them even at home. The second is the fall detection button for use around the house, while the third unit is the mobile button for leaving the house. Having three medical alert buttons is overkill, though it provides great flexibility for fit and active seniors.
Medication Reminder Device
The MedReady medication reminder and organizer prevents improper medication dosing as it dispenses pills based on a schedule that you set up. Fitted with an LED display, a simple digital setup, and a 48-hour backup battery, the tamper proof medication box will provide up to four daily medication reminders.
Medical ID Bracelets and Lockboxes
Alert1’s medical alert buttons are wearable in different discreet and fashionable ways, and include an indicator light that notifies you when the battery is low, meaning that you have 30 days to replace it. Alert1 also offers stylish ribbon lanyards, necklaces and medical ID bracelets and many other accessories. With their emergency lock box, you can store your keys outside the home securely, so that in case of an emergency the police, medical personnel or notified friend doesn’t need to break down a door to enter.
The Alert1 medical alert system is sent to your address after you’ve ordered it over the telephone, and can be installed in a few simple steps. You simply plug the alarm console into a power outlet and the green button lights up. Plug the phone cord into a telephone jack, and press the “Emergency” button for initial testing, after which an Alert1 operator will respond immediately. If a telephone has already been connected to the telephone jack, remove its wire from the jack and connect it to the back of the console in the corresponding jack. For homes without a phone line, a wireless medical alert system can be ordered by calling the company. The set-up process of the wireless system bypasses the telephone connection.
Alert1 has a flexible pricing strategy that aims to provide a beneficial option for every type of user. All medical alert equipment comes for free, and the monitoring service is the only fee people must pay for. The month-to-month agreement allows you to avoid committing for long periods, while the quarterly an annual payment plans offer a discount on the monthly price. The Home Medical Alert System can be yours for as low as $29.95 per month. The Fall Detection Medical Alert System uses the same base station as the Home system, but it’s fitted with a fall alert pendant. The cost of this option is $35.95 for a month, in best case scenario. The Mobile Medical Alert System starts from $35.95 per month, but if you add fall detection, the price increases to $49.95 per month. Lastly, the 3-button extended package – including the On-The-Go unit, a fall detection button and a mobile button – costs $59.95 each month, with no activation fee.
Alert1’s pricing includes free installation, since you can easily set the system up yourself. The company doesn’t work with long-term contracts, and completes this subscription flexibility with a 30-day money back guarantee. The alert equipment is included in your package, so any repairs or replacements will be free of charge.
Their various accessories are not included in the package and their prices vary. The lanyards cost between $5.95 and $49.95, while an extra medical alert button, wall-mounted emergency button or emergency lock button costs $39.95. A voice extender costs $99 and a MedReady medication dispenser is priced at $149.95. Surge Guards are also available at $18.95. Alert 1 even has a monitored smoke detector that comes for $10 each month.
The Alert1 Nationwide Command Centers can be contacted at the press of a button at any time of day, all year round. Their sales departments, member care and technical support services can all be reached by telephone. To contact customer service by e-mail, you must use the online form available on their website. Furthermore Alert1 benefits from a Facebook, Twitter, YouTube and Pinterest social media presence to share its latest news, promotions and tips. The quality support of Alert1 resulted in an A+ rating from the Better Business Bureau.
Alert1 offers a comprehensive range of medical monitoring services, including in-home and on-the-go units, coupled with the possible addition of fall detection. The company offers short agreement timeframes, a 30-day money back guarantee and transparent pricing policy. The option to add a spouse to your service free of charge is a nice added advantage to the service. Their central system units have a decent backup battery and boast all the needed features, including monthly test checks with Alert1’s monitoring center to verify whether the system is fully functional. The company offers 5 different options when it comes to medical alert devices, which is the largest choice we’ve seen among medical alert providers. The hardware also comes with complete lifetime warranty, and their features can be further enhanced with a wide array of accessories. Thanks to the great flexibility of the service, the continuous emergency response, the reliability of equipment, the flexibility in subscription lengths, and the up-front pricing policies, Alert1 is a highly recommended medical alert provider but one that comes with prices that are a tad bit higher than some other companies.