Various things aren’t worthy of your hard-earned money but medical alert services certainly aren’t one of them, as they can literally save your (or your loved one’s) life. Medical Alert and MobileHelp are two companies known for pushing the boundaries of the personal emergency response industry, and both provide excellent services that allow you to age in place at ease. The services also offer 24/7 UL-certified care support, reasonable prices with no hidden fees, and decent refund policies. So, which one should you pick for the important job of being there for you in case of an emergency?
| Main Features | Medical Alert | MobileHelp |
| Logo |  |  |
| Rating |  | |
| Reviews | Reviews | Reviews |
| Visit | Visit Site | Visit Site |
| Coupons | Coupons | Coupons |
| 24/7/365 Monitoring |  | |
| Medical Monitoring | | |
| 2-Way Communication | | |
| Fall Detection | | |
| Fire Detection |  | |
| CO Detection | | |
| Activity Monitoring | | |
| Medication Monitoring | | |
| Multilingual Assistance | | |
| Equipment | Medical Alert | MobileHelp |
| Central Units | | |
| Wireless/Cellular Systems | | |
| Wrist Pendants | | |
| Necklaces | | |
| Microphone Buttons | | |
| Waterproof Buttons | | |
| Lock Box | | |
| Automatic Testing | | |
| Battery Lifetime | 5+ years | |
| Backup Battery Lifetime | 30 hours | |
| Voice Extenders | | |
| Pricing | Medical Alert | MobileHelp |
| Starting Price | $18.29/mo | $19.95/mo |
| Activation Fee | $0 | |
| Minimum Subscription | 1 month | 1 month |
| Lifetime Price Guarantee | | |
| Free Spouse Monitoring | | |
| Free Shipping | | |
| Free Repairs & Replacements | | |
| Customer Support | Medical Alert | MobileHelp |
| Phone | | |
| | |
| Live Chat | | |
| FAQ | | |
| Tutorials | | |
| Videos | | |
| About | Medical Alert | MobileHelp |
| Year Established | 1977 | 2006 |
| BBB Accreditation | | |
| BBB Rating | A+ | A+ |
| UL Certification | | |
Medical Alert
Connect America is a nationwide company that is considered one of the pioneers in home security. One of its brands is Medical Alert, specializing in personal emergency monitoring and home alarm services for older adults or anyone homebound. While the service is relatively standard, as Medical Alert doesn’t have many options besides the in-home station and the on-the-go button, its UL-certified care team is the perfect reason to join them. These professionally trained agents work around the clock to make sure you (or your loved one) have someone to help at all times. Not only that, but care agents will stay on the line until help arrives and can be called in non-emergency situations as well.
You can either get an in-home station or an on-the-go medical alert system, where prices start at $18.29 and $32.04 per month, respectively. There are no hidden fees, and you can add fall detection for $10 extra. Medical Alert also allows you to select among monthly, semiannual, or annual payments. The latter provides the best price as well as extra equipment like a lockbox or a carrying case, and one month for free.
MobileHelp
MobileHelp’s team always has one thing in mind – how to innovate and revolutionize the medical alert system industry. That’s why MobileHelp became one of the first companies to integrate mobile-personal emergency response system technology into its service. It’s not surprising then that the most popular MobileHelp product is its on-the-go medical alert system. The company’s assets don’t end there, though. By partnering with Rapid Response, MobileHelp is able to offer around-the-clock best-in-class monitoring care through highly qualified operators.
Use this promotion to take advantage of the special offer with extra benefits including one month of free service, free shipping, an extra button, and a lockbox.
There are five different MobileHelp options available: in-home station (either landline or wireless), on-the-go mobile button, and two ‘complete protection’ bundles, where you can either combine both in-home and mobile devices or have two on-the-go pieces of equipment. Depending on what you need, prices can go from $19.95 per month for the in-home station to $32.95 per month for the mobile device. Regardless of the subscription you choose, you can count on easy installation, remote activation, and a waterproof help button. The mobile service also comes with GPS tracking, and you can add fall detection for as low as $10 per month.
Conclusion
There’s no doubt that both Medical Alert and MobileHelp are pioneers of the medical alert system market in their own ways. They both provide 24/7 UL-certified care support and can respond in various languages. That being said, MobileHelp offers more options and presents the best price for the in-house wireless station as well as the possibility to get cost-effective bundles. On the other hand, Medical Alert’s mobile device monthly fee is $2 cheaper, translating into savings of $24 a year. Both companies also provide a decent refund policy with a 30-day money-back guarantee and pro-rated refunds, which allow you to go for the more extensive subscriptions stress-free. In short, regardless of the service you go for, you’ll be in good hands, and the choice ultimately depends on what medical alert equipment you require.
Best Medical Alert Systems of 2021
| Rank | Company | Info | Visit |
1 | Editor's Choice 2021 | ||
2 |  | ||
3 |  |
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