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Care Innovations Link and Philips Lifeline are two companies specializing in medical alert care. With their peace of mind technology and trained operators they offer support for elderly singles and couples who treasure their independence, and for their family who wish to ensure their safety. Although they both provide quick help in emergency thanks to their wearable emergency button, the two tend to focus on different aspects and grant customers slightly different service. This comparison may help you decide which one fits your or your beloved relative’s need the most.
Features Overview
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| Company | Care Innovations Link | Philips Lifeline |
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| Monitoring Services | ||
| 24/7/365 Monitoring 24/7/365 Monitoring: Does this company offer 24/7 all year round monitoring of the medical alarm? |  | |
| Medical Monitoring Medical Monitoring: Does this medical alert system provide medical monitoring of the wearer? | | |
| 2-Way Communication 2-Way Communication: Does this medical alert system have a 2-way communication feature that lets the senior talk with the control center? | | |
| Fall Detection Fall Detection: Is there an emergency button available that features fall detection, notifying the control center automatically when the senior falls? |  | |
| Fire Detection Fire Detection: Is there fire detection available with this medical alert system? | | |
| CO Detection CO Detection: Is there CO detection available with this medical alert system? | | |
| Activity Monitoring Activity Monitoring: Does the medical alert system check whether the senior is active by requiring an action on fixed moments in time? | | |
| Medication Monitoring Medication Monitoring: Does the medical alert system company provide a solution to monitor whether the wearer of the emergency button is taking his, her medication? | | |
| Multilingual Assistance Multilingual Assistance: Is the control center capable of answering emergencies in languages other than English? | | |
| Equipment | ||
| Central Units Central Units: Does this medical alert system work with a central monitoring unit that works with a wirelessly connected emergency button? | | |
| Wireless/Cellular Systems Wireless/Cellular Systems: Are there central monitoring units available that work over a wireless or cellular connection, eliminating the need of a traditional phone line or VoIP? | | |
| Wrist Pendants Wrist Pendants: Are there emergency buttons available that come in the form of wrist pendants that can be worn as a wrist watch? | | |
| Necklaces Necklaces: Are there emergency buttons available that come in the form of a necklace that can be worn as a lanyard? | | |
| Microphone Buttons Microphone Buttons: Are there emergency buttons available that have a built-in microphone, enabling the wearer to communicate with the control center? | | |
| Waterproof Buttons Waterproof Buttons: Are there emergency buttons available that are waterproof, so that the senior can keep it on when taking a bath or shower? | | |
| Lock Box Lock Box: Does this medical alert system company offer lock boxes to safely store keys, so that a caretaker can get the keys in case of an emergency? | | |
| Automatic Testing Automatic Testing: Is the medical alert system automatically being tested on fixed times to ensure that everything is functional? | | |
| Battery Lifetime Battery Lifetime: What is the maximum battery lifetime of the alert equipment offered by this company? | 5 years | 18 months |
| Backup Battery Lifetime Backup Battery Lifetime: What is the maximum lifetime of the backup battery in this medical alert system? | 30 hours | 30 hours |
| Voice Extenders Voice Extenders: Are there voice extenders available with this medical alert system company that allow the senior to communicate with the control center even when he, she is away from the central unit? | | |
| Pricing | ||
| Starting Price Starting Price: What is the minimum price for a medical alert system with this company? | $24.95/mo | $29.95/mo |
| Activation Fee Activation Fee: What is the fee charged by the company to activate the medical alert system? | $0 | $0 |
| Minimum Subscription Minimum Subscription: What is the minimum period for which you need to pay in advance for this medical alert system? | 1 month | 1 month |
| Lifetime Price Guarantee Lifetime Price Guarantee: Does this company guarantee that it will never raise the price of your medical alert system for the duration of your subscription? | | |
| Free Spouse Monitoring Free Spouse Monitoring: Can a second senior use the medical alert system using the same account and his, her own emergency button? | | |
| Free Shipping Free Shipping: Is the shipping of your medical alert system free of charge with this company? | | |
| Free Repairs & Replacements Free Repairs & Replacements: Will the company repair your equipment or offer a replacement free of charge? | | |
| Support | ||
| Phone Phone: Can the support team of this medical alert company be contacted over the phone? | | |
| Email Email: Can the support team of this medical alert company be contacted via email? | | |
| Live Chat Live Chat: Can the support team of this medical alert company be contacted via live chat? | | |
| FAQ FAQ: Is there an FAQ available on the site of this medical alert company that offers detailed information on its products, services? | | |
| Tutorials Tutorials: Are there tutorials available that explain how the medical alert system works? | | |
| Videos Videos: Are there videos that give information on this medical alert system, how it works and how to set it up? | | |
| About | ||
| Year Established Year Established: The year in which this medical alert company was founded. | 1999 | 1974 |
| BBB Accreditation BBB Accreditation: Is this company accredited by the Better Business Bureau? | | |
| BBB Rating BBB Rating: Does this company have a Better Business Bureau rating? | A+ | A- |
| UL Certification UL Certification: Has this company been certified by the UL (Underwriters Laboratories)? | | |
| Ordering | ||
| Coupons & Promotions | Coupons | Coupons |
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Care Innovations Link
Being established in 1999, Care Innovations Link may count as a fresh company in the medical care world, but as the part of the Intel and GE groups it received notable expertise at healthcare and eldercare solutions. They are proud of their round the clock monitoring service where well-trained multilingual representatives answer your emergency call within a minute and immediately notify the paramedics or your relatives. There are no hidden fees: you will not be charged for using this service. The waterproof emergency button comes with three attachments, giving you the option to customize the way you wear it. The base unit is not wireless but comes with an added functionality that answers any incoming telephone calls hands-free. The unit comes with comprehensive and straightforward installation instructions, but you can also arrange an appointment with a professional who will come over to install it. To ensure you will never be left without assistance, the system has a built-in self-monitoring device that alerts in case of longer power outage or phone line disconnection.
Use any of Medical Guardian’s medical alert systems free of charge for two months without a contract. Request your free personalized quote online, or call 800-310-5997 for more details.
Philips Lifeline
Millions of satisfied subscribers are the proof of Philips Lifeline’s success when it comes to medical care and protection of senior citizens. The company was founded in 1974 and works hard ever since to implement cutting-edge technology into its products. Philips Lifeline offers you a standard and advanced version of its equipment. The advanced version is available as HomeSafe Autoalert for the home, and GoSafe for help from anywhere. These two different setups include a fall detection system that accurately registers when the carrier falls, alerting the control center immediately. The base unit is also very modern as it is easy to install and does not require a phone line since it’s wireless.
If you wish to ensure your family member receive the right amount of medicine every day you may also order the medication dispensing unit that can store a whole month’s dose of pills, dispensing it in on a scheduled time. All equipment comes with dependable battery time and you are also granted a free battery replacement and free console replacement service.
Conclusion
As you can see, both Care Innovations Link and Philips Lifeline strive to ensure your safety when it comes to medical emergencies. The two companies provide you their services on an acceptable price. Care Innovations Link has a fixed price of $29.95 that can be billed monthly or annually depending on your choice. On the other hand, Philips Lifeline operates on a monthly fee, as its standard package costs $29.95 and the advanced version with the fall detection costs $44.95. Besides the pricing the two companies differ on other aspects too. Care Innovations Link is recommended for those who are looking for a professional and dependable customer service, while Philips Lifeline is an ideal choice for those who seek state of the art technology that helps elderly in their everyday life.
Best Medical Alert Systems of 2018
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